TestFlight: Complete test information is required to submit a build for external testing

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My app is in internal testing on iTunes Connect, but I cannot promote it to external testing. It tells me that the test information is incomplete. I have tried all sorts of things, including reading this doc and this doc on Apple and re-entering all the information again. Playing with the language specifier. This is maddening, because this exact information worked for a previous build.

asked Jun 2, 2017 at 15:13 benevolentprof benevolentprof 1,527 2 2 gold badges 13 13 silver badges 24 24 bronze badges

For future reference, I have an app which doesn't require login and I entered all the required informations but the warning was still showing up, I solved it by checking and unchecking again "Login required" and then saving again, maybe there was an incoherence between the checkbox shown and stored value.

Commented Aug 5, 2020 at 10:36

@CristinaDeRito July 2022 and that's still a bug. thank you so much for your answer, saved me from pulling any more hair out.

Commented Jul 10, 2022 at 19:03

I think apple needs to replace their developers, checking and then unchecking? this is silly. this is not the only silly thing I faced at apple connect website there is too many more bad practicing there

Commented Jul 22, 2022 at 13:40

5 Answers 5

I checked and unchecked "Sign-in required" and Saved and the warning icon finally went away.

answered Aug 6, 2020 at 4:50 2,545 1 1 gold badge 15 15 silver badges 6 6 bronze badges Got to love fixes like this. Shouldn't work but they do! Commented Aug 25, 2020 at 3:39

UNBELIEVABLE. After dealing with the many many Xcode bugs, you still have to deal with this additional bug. Arghh!!

Commented Dec 28, 2020 at 23:50 THANK YOU, 2021 brand new app never had sign-in required and THIS IS THE FIX Commented Feb 8, 2021 at 18:52

HOW!? . is this still an issue nearly 4 years later? Thank you for saving me from ripping my hair out. This solution still works. To take it a step further, you can go back and uncheck the sign-in box after saving with it checked previously.

Commented Feb 24, 2021 at 0:34

Thank you! This problem is still valid today. Pressing the "Sign-in required" checkbox revealed these fields, marked as having errors. Unchecking the box allowed the error to be cleared.

Commented Apr 12, 2021 at 15:26

Apple has new requirements for test information. It now requires a phone number, but it didn't a couple of weeks ago.

For the benefit of others, here is the information that was needed to be complete for our app on 2 May 2017.

Test Information

(We had this only in English (U.S.) Although our app has French versions, we were able to get away without a description in those languages.)

Beta App Review Information

(Our app requires a login. Your mileage may vary.)

We did not have Review Notes or a License Agreement.